Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.


Clinical Assistant

Since starting with Hershey & Heymann Orthodontics in 1994, Robin has taken pride in helping patients achieve a beautiful smile! Quality of care and a positive patient experience are key to her approach in clinical assisting.

Robin is married with three wonderful boys and a new dog named Charlie. Outside of the office, she enjoys her sons’ various sports games and spending time with her family.


Clinical Assistant

Having worked in orthodontics since 1997 and with Hershey & Heymann Orthodontics since 2002, Effie brings great experience to our team. She is committed to lifelong learning and enjoys participating in continuing education courses that help her to care for our patients better. Effie loves meeting new people and working with people to help them achieve their dream smiles!

Effie is married to a wonderful man, Tony, and they have three boys: Jeremy, Theron, and Nathan. She enjoys family time and being involved in her church.


Clinical Assistant

Heather has been with Hershey & Heymann Orthodontics since 2007, and finds great satisfaction in working with patients. She takes pride in watching them progress through treatment to their end goal: a gorgeous smile!

Heather is married with three children and has a dog named Bella. She enjoys spending time with her family at the beach.


Clinical Assistant

Mindi believes that patient care should always be delivered with a smile! She joined our clinical team in 2012 and continuously strives to make each patient’s visit an enjoyable experience. In addition to providing excellent patient care, Mindi has become a quick expert and leader on our team with our new Patient Rewards program and the Patient Rewards Hub. She loves working with children, and her outgoing and fun-loving personality sets her apart from the rest.

Mindi is married to her wonderful husband Jeff, and they have a dog named Turbo. In her free time, she enjoys going to the lake, shopping, and hunting.


Clinical Assistant

Connie has been a part of this office since 1999: She worked here for 20 years under Dr. Frick and since with Drs. Hershey and Heymann. She can be found assisting our doctors in the clinic with patient care. She enjoys being a part of changing patients’ lives by giving them smiles to be proud of. Connie’s care and compassion show through in everything she does.

Connie has been married to her wonderful husband Richard since 1996, and has two lovely and energetic daughters. The family is very active in their church and enjoys spending time at the beach.


Clinical Assistant

Lindsay graduated from the dental program at Alamance Community College. She began working in orthodontics in 2002 with Dr. Frick, and when he retired, started working with Dr. Hershey and Dr. Heymann. She has always enjoyed working hands-on, so assisting with orthodontics is a perfect fit!

Lindsay and her husband John have been married since September of 2016. She has a 15-year-old daughter, Gracie Ann, who loves to play softball and keeps them busy. Lindsay’s husband has a daughter, Kacie, who passed away in 2012 at 16 years old. When Lindsay and John are not busy with softball, they love to do woodworking projects and gardening.



Appointment Coordinator

Since 1996, Allison has approached her position as appointment coordinator with great enthusiasm. She is one of the first people you’ll speak with when you call our office. Allison is delighted to answer your questions and assist you with scheduling your next appointment. It is her goal to make friendships with all the new people she meets.

Allison and her husband Steve have a daughter named Kristen. They are very involved in the children’s ministry at their church, and enjoy going to the beach.


Appointment Coordinator

Terri has been an appointment coordinator with Hershey & Heymann Orthodontics since 2009, and has worked in this field for more than 20 years. She loves meeting new people and strives to make each call to us a happy experience. Terri enjoys working with our staff, many of whom have been here for a long time. She appreciates the entire team’s dedication to striving for perfection while having a lot of fun.

Terri is married to Al, has two teenagers, John and Jessica, and two dogs, Zach and Cody. Terri’s family loves to take vacations and visit her sister and her family as much as possible. They also enjoy hiking, camping, sporting events, and going to the beach, and are very active in their church.


Appointment Coordinator

Brooklyn joined our team in 2017 and assists with the administrative aspect of our patients’ treatment. She enjoys meeting new people and helping them feel at home in our office. Brooklyn shares our mission of creating a family-like atmosphere for our patients, as well as our staff, to enjoy.

Brooklyn is married to her husband John and has a son, Jace. They are members of First Pentecostal Church of Durham. In her spare time, Brooklyn enjoys going to the beach and spending time with her family.


Treatment Coordinator

Sandra graduated from the UNC Dental Assisting School in May 1981 at the top of her class and joined this office in 1988. She welcomes our new patients and assists with their initial exams, explains all the steps involved in the orthodontic process, quotes treatment fees, and sets up patients for their treatment appointment. She loves meeting new people and knowing she’s making a difference in someone’s life as she helps facilitate their needs in getting started with creating their “Simply Spectacular Smile!”

Sandra is married to her husband Barry. They have three grown children, four awesome grandsons, and a dog named Badges. When Sandra gets time out of the office, she and her husband love to travel and take family vacations with all the kids and grandkids. She loves the beach, attending her grandsons’ sporting events, and cheering on UNC football and UNC baseball games.


Treatment Coordinator

Amy joined the Hershey & Heymann Orthodontics team in 2005 and she’s assisted more than 7,000 patients in making the decision to pursue a gorgeous smile with Dr. Hershey and Dr. Heymann! As our patient coordinator, Amy will gather pertinent information and review treatment options with you during your first visit. She will help explain procedures and answer any questions about the treatment plan in general.

Amy is married with one daughter, and she loves calling Durham home. In her free time, she enjoys boating, gardening, and visiting the beach.



Financial Coordinator

Having worked with our practice as financial coordinator since 1984, Rhonda believes that a confident smile is a great investment. She looks forward to helping you with your financial and insurance needs.

Rhonda enjoys spending time with her husband, two sons, and beautiful granddaughter at the lake and the beach. She is also active in her church.

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